Customer Reviews
At Smooth Waters Plumbing, we take great pride in the services we offer and nothing makes us happier than hearing from satisfied customers. Positive reviews inspire us to maintain the highest standards of service, while constructive criticism motivates us to continually improve and adapt our services to better meet our clients’ needs.
The technology they have in place to keep you posted is awesome.
Thank you
toilet connections to drain lines repaired and toilets installed. Hard to believe. Great job.
Consistent, professional communication throughout their service
Explained needed repairs in easy to understand terms & various repair options free of any high pressure sale gimmicks
Our plumber was Sam and I was impressed with the quality of his workmanship
I love supporting local family owned businesses & we would definitely recommend them for your plumbing needs
Thanks Smooth Waters Plumbing. We have hot showers again!!!!
Tyler was professional as always. Quick to find problem and resolve. Just wished plumbing wasn’t so expensive. The technology they have in place to keep you posted is awesome.
Price
$1–100
My experience with Tyler and Neal was as smooth as can be. Tyler was very knowledgeable about the plumbing process and explained very step during the process. I think the break down of 3 different quotes is a great idea that gives a selection of options depending on your financial state. I had pipe repaired and added a pressure regulator. Thank you
Services
Plumbing pipe repair, Outdoor plumbing system repair
Matthew was very prompt, professional, respectful and clean. He did a great job fixing an issue that had been bugging us for a while. Would recommend.
Services
Faucet repair, Plumbing leak repair
Price assessment
Not sure
Price
$400–500
Fast and easy new water heater installed same day. Nice work, thank you
Services
Water heater installation
Price assessment
Reasonable price
Sam was very good at calming my fears and letting me feel like he was going to fix my drain problems and other problems under the house. I came home today and had a new drain line , all cast iron pipes were replaced , toilet connections to drain lines repaired and toilets installed. Hard to believe. Great job.
Services
Water heater installation
Price assessment
Reasonable price
Price
$1,000+
Commitment to Customer Satisfaction
Our team is dedicated to ensuring that every customer has a positive experience with our company, even if it’s a simple kitchen fixture changeout or a complex clogged drain clearing or water heater installation. We strive to exceed expectations with every job, from the initial call to the completion of the project. Our commitment to quality workmanship, timely service, and transparent communication is evident in the feedback we receive from our clients.
Our Approach to Reviews
We believe in the power of customer reviews to help us refine our practices and enhance our services. Each review provides us with valuable insights into what we are doing right and where there may be room for improvement when it comes to our broken pipe or leaking pipe repair services. We encourage our customers to share their experiences with us, whether through direct feedback, social media, or review platforms. This input is vital for our continued growth and success.
How We Utilize Feedback
Feedback from our customers is taken seriously and discussed within our team. Whether it’s praise for a job well done or suggestions for how we could do better next time, we consider all comments carefully. This helps us to recognize our strengths and address any areas where we can improve, ensuring that we continue to provide the exceptional service our customers expect and deserve.
Your feedback not only helps us; it helps us serve you better. For more information on how to submit a review or to learn more about the services we offer, please contact us.
