Customer Reviews

At Smooth Waters Plumbing, we take great pride in the services we offer and nothing makes us happier than hearing from satisfied customers. Positive reviews inspire us to maintain the highest standards of service, while constructive criticism motivates us to continually improve and adapt our services to better meet our clients’ needs.

Smooth Waters Plumbing

4.9

Based on 534 reviews

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Dr. Joshua LaGrant

17:31 16 Oct 25

Prompt, professional, and quality. Will use them again in the future whenever needed. Highly recommend.

Joanne Leonard

16:13 15 Oct 25

Great service from Tyler! Thankful there were no blockages or damage to the water/sewer lines!

Gustavo Guinea

15:41 15 Oct 25

their plumbers were on time and proffesional

ALICE PEYTON

16:15 14 Oct 25

Tyler was professional as always. Quick to find problem and resolve. Just wished plumbing wasn’t so expensive.

The technology they have in place to keep you posted is awesome.

Christen Rosario

18:13 09 Oct 25

My experience with Tyler and Neal was as smooth as can be. Tyler was very knowledgeable about the plumbing process and explained very step during the process. I think the break down of 3 different quotes is a great idea that gives a selection of options depending on your financial state. I had pipe repaired and added a pressure regulator.
Thank you

Melissa Williams

22:29 06 Oct 25

Matthew was very prompt, professional, respectful and clean. He did a great job fixing an issue that had been bugging us for a while. Would recommend.

Michael Zard

18:27 02 Oct 25

Fast and easy new water heater installed same day. Nice work, thank you

Tony Harley

18:25 02 Oct 25

Sam was very good at calming my fears and letting me feel like he was going to fix my drain problems and other problems under the house. I came home today and had a new drain line , all cast iron pipes were replaced ,
toilet connections to drain lines repaired and toilets installed. Hard to believe. Great job.

Shelagh

20:56 30 Sep 25

Will do after job completed

Doug McClure

19:42 30 Sep 25

Our family was very pleased with prompt response of Smooth Waters Plumbing

Consistent, professional communication throughout their service

Explained needed repairs in easy to understand terms & various repair options free of any high pressure sale gimmicks

Our plumber was Sam and I was impressed with the quality of his workmanship

I love supporting local family owned businesses & we would definitely recommend them for your plumbing needs

Thanks Smooth Waters Plumbing. We have hot showers again!!!!

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Terri Ellis

2 month ago

Thanks for great service and prompt repairs!

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Fran Lusk

2 month ago

This company is top notch! They are professional, thorough and respond same day!

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Buddy Wilkes

2 month ago

Came when we needed them, fast quotes with options, finished the job same day. Good workmanship, highly recommend. 👍

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Bob W

2 month ago

Arrived on time, very courteous/professional.

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Sue Sakellarios

2 month ago

Tyler was a very nice, polite young man that answered all my questions. He also gave me several options.

Commitment to Customer Satisfaction

Our team is dedicated to ensuring that every customer has a positive experience with our company, even if it’s a simple kitchen fixture changeout or a complex clogged drain clearing or water heater installation. We strive to exceed expectations with every job, from the initial call to the completion of the project. Our commitment to quality workmanship, timely service, and transparent communication is evident in the feedback we receive from our clients.

Our Approach to Reviews

We believe in the power of customer reviews to help us refine our practices and enhance our services. Each review provides us with valuable insights into what we are doing right and where there may be room for improvement when it comes to our broken pipe or leaking pipe repair services. We encourage our customers to share their experiences with us, whether through direct feedback, social media, or review platforms. This input is vital for our continued growth and success.

How We Utilize Feedback

Feedback from our customers is taken seriously and discussed within our team. Whether it’s praise for a job well done or suggestions for how we could do better next time, we consider all comments carefully. This helps us to recognize our strengths and address any areas where we can improve, ensuring that we continue to provide the exceptional service our customers expect and deserve.

Your feedback not only helps us; it helps us serve you better. For more information on how to submit a review or to learn more about the services we offer, please contact us.